Losing your Emirates ID can be stressful, as it is a mandatory identity document in the UAE. The Emirates ID is required for accessing government services, banking, healthcare, visa renewals, and official transactions. Fortunately, the UAE’s Federal Authority for Identity and Citizenship (ICA) has a structured process for replacing lost or stolen Emirates IDs. Understanding this process ensures quick replacement, minimizes fines, and avoids disruption of services.
This guide provides a detailed overview of the Emirates ID replacement process, applicable fees, required documents, online and offline methods, and tips to prevent future loss.
What to Do If Your Emirates ID Is Lost
If your Emirates ID is lost, stolen, or damaged, you should:
- Report the loss immediately to the ICA or relevant service centers.
- Avoid using unofficial platforms for replacement, as this can lead to fraud or delays.
- Prepare necessary documents such as passport copies and residency visa details.
Prompt action helps prevent misuse of your Emirates ID for illegal purposes.
Emirates ID Replacement Fees Overview Table
| Category | Fee | Validity | Notes |
|---|---|---|---|
| Standard Replacement | AED 300 | Same as original ID | Applies to lost, stolen, or damaged IDs |
| Lost + Late Renewal | AED 20/month | Depends on delay | Fine applies if replacement is delayed beyond expiry |
| Children under 15 | AED 300 | Same as original ID | Replacement for minors |
| Damaged Card | AED 300 | Same as original ID | Must submit damaged card or report |
| Delivery Option | Included / AED 10–20 | N/A | Some centers offer home delivery for additional charge |
| Urgent Replacement | AED 500 | Same day / 24 hours | Optional service for fast processing |
Note: Fees are subject to ICA updates; check the official website for current rates.
Step-by-Step Emirates ID Replacement Process
Step 1: Report the Lost ID
- Access the ICA website or mobile app.
- Submit a lost/stolen ID report using your Emirates ID number or passport.
- A reference number will be generated for tracking purposes.
Step 2: Prepare Required Documents
You will need:
- Passport copy
- Residence visa copy
- Original Emirates ID number (if available)
- Lost ID police report (if requested by authorities)
Step 3: Apply for Replacement
Online:
- Visit the ICA smart services portal.
- Select “Replacement of Lost Emirates ID.”
- Enter required details and upload supporting documents.
- Pay the replacement fee online.
Offline:
- Visit any ICA service center or authorized typing center.
- Submit the replacement application along with documents and payment.
Step 4: Receive Emirates ID
- Standard delivery usually takes 7–10 working days.
- Urgent replacement options may allow same-day or next-day collection.
- You may choose home delivery or pick up from the ICA center.
How to Track Emirates ID Replacement
After applying, you can track the status online:
- Log in to the ICA portal.
- Enter your application reference number.
- View status updates, including “Processing,” “Dispatched,” or “Ready for Collection.”
Consequences of Delayed Replacement
Failing to replace a lost Emirates ID promptly may lead to:
- Fines: AED 20 per month if the card expires during delay
- Blocked access to government services, banking, and visa renewals
- Legal issues if the lost ID is misused for illegal activities
Prompt replacement protects you from fines and identity misuse.
Tips to Avoid Future Loss
- Keep your Emirates ID in a safe place at all times.
- Avoid carrying it unnecessarily in public.
- Keep a digital copy of the Emirates ID for reference.
- Regularly update your contact details in the ICA system to receive notifications.
- Report any loss immediately to minimize risks.
Why Replacing a Lost Emirates ID Is Important
Replacing a lost Emirates ID ensures:
- Continued access to banking, healthcare, and government services
- Compliance with UAE law, avoiding fines and penalties
- Protection against identity theft and misuse
- Smooth visa renewals and employment-related processes
It is a critical legal and practical requirement for all residents.
Common Issues While Replacing Emirates ID
- Incorrect details may delay processing; ensure passport and visa info match ICA records.
- Online payment failures can be resolved by trying alternative payment methods or visiting service centers.
- Lost ID without proper documents may require additional verification steps.
Consult ICA customer service for any discrepancies or queries.
Conclusion
Losing your Emirates ID in the UAE is a serious matter, but the structured replacement process ensures residents can obtain a new card quickly and safely. By following the online or offline procedures, paying the applicable fees, and tracking your application, you can minimize fines, avoid legal complications, and restore access to all essential services. Being proactive and careful with your Emirates ID also prevents future loss and safeguards your identity.
FAQs
How can I replace a lost Emirates ID in UAE?
You can apply online through the ICA portal or offline at any ICA service center or authorized typing center.
What is the fee for Emirates ID replacement?
The standard replacement fee is AED 300, with additional charges for urgent services.
Can I track my Emirates ID replacement status online?
Yes, you can track your application using the ICA portal with your reference number.